Shipping policy

Shipping Policy

Welcome to Apex Gulf. We are committed to delivering your orders safely and efficiently. Please review our Shipping Policy for information regarding order processing, shipping, and delivery.

Order Processing

  • Orders are processed within 1–2 business days after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During peak periods, promotions, or holidays, processing times may be slightly extended.

Shipping Coverage

Apex Gulf currently ships across the United Arab Emirates (UAE).

Delivery Time

Estimated delivery times are as follows:

  • Dubai, Abu Dhabi, Sharjah: 1–3 business days

  • Other Emirates: 2–5 business days

Delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other factors beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

We may offer free shipping promotions from time to time, subject to specific terms and conditions.

Order Tracking

Once your order has been shipped, tracking information will be provided where available, allowing you to monitor the progress of your delivery.

Delivery Attempts

Our delivery partners may attempt delivery multiple times. If delivery cannot be completed due to incorrect address details, customer unavailability, or other customer-related reasons, additional delivery charges may apply.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Apex Gulf is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information.

Delayed or Lost Shipments

While we work with reliable courier partners, delivery timelines are not guaranteed. If your shipment is significantly delayed or appears lost, please contact us and we will assist in investigating the matter with the courier service.

Damaged Packages

If your package arrives visibly damaged, please notify the courier and contact us immediately. We may request photographs of the package and product to facilitate a resolution.

Contact Us

For any shipping-related questions or assistance, please contact:

Apex Gulf
📞 0332-7413549
📧 apexgulf787@gmail.com

Apex Gulf reserves the right to update or modify this Shipping Policy at any time without prior notice. Continued use of our services constitutes acceptance of this policy.